Assistant Business Office Manager

CommuniCare Health; Ellicott City (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in post-acute care is seeking an Assistant Business Office Manager to join their dedicated team. This role is pivotal in ensuring the smooth operation of the business office, managing accounts receivable, and providing exceptional support to residents and families. You will be responsible for maintaining policies, assisting with financial documentation, and leading efforts to enhance service quality. This is an exciting opportunity to make a meaningful impact in a caring community that values teamwork and celebrates successes. If you are passionate about healthcare and have a knack for management, this position is perfect for you.

Benefits

Competitive wages

PTO plans

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Flexible Spending Accounts

Qualifications

• Prior work experience in a healthcare setting is preferred.
• Must possess a thorough understanding of accounts receivable and collections.

Responsibilities

• Assist with daily deposits and maintain accurate resident accounts.
• Provide support with insurance forms and maintain logs for bed utilization.
• Participate in training and adhere to quality improvement standards.

Skills

Healthcare experience

Supervisory experience

Accounts receivable knowledge

Independent decision-making

Basic computer literacy

Education

Management training

Tools

Related software applications

Job description

Ellicott City Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for an Assistant Business Office Manager to join our team.

PURPOSE/BELIEF STATEMENT:

The position of Assistant Business Office Manager is responsible for maintaining CHS business office policies and assisting with A/R and Resident Funds. The position must function as both a team member and leader to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

JOB DUTIES & RESPONSIBILITIES

• Make Daily Deposits to facility bank account.
• Assist with Reviewing monthly statements for accuracy.
• Provide assistance with maintaining up to date information with Collection Blitz Log and Medicaid Pending Log - weekly.
• Identify and assist with the preparation of adjustments, attach supporting documentation - submit to Executive Director for approval.
• Assist with Maintaining monthly A/R duties.
• Post Ancillaries.
• Post Daily Census Activity.
• Post Daily Cash (if applicable).
• Maintain Accurate bed hold utilization log.
• Notify resident/responsible party at start and end of bed hold of remaining days available in calendar year.
• Assist with completion of insurance forms as needed.
• Provide assistance with answering questions and provides information to families and residents.
• Provide assistance with outbound mailings, provide sufficient postage as needed.
• Order office supplies for entire building and control available resources.
• Maintain resident accounts.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental and infection control standards.

QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES

• Prior work/life experiences, preferably in a healthcare setting.
• Prior supervisory experience and management training.
• Prior experience preferably with related software applications.
• Must possess a thorough understanding of accounts receivable/collections, resident funds, and management of information systems.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
• Must be willing to seek out new methods and principles and be willing to incorporate them into practices.
• Basic computer literacy and skills.

Benefits

As a CommuniCare employee, you will enjoy competitive wages and PTO plans. We offer full-time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

About Us

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the heart’s of others." Through this effort we create "Caring Communities" where staff, residents, clients and family members care for and about one another.