Assistant Business Manager

Massage Envy; Arlington (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid healthcare

Paid time off

Employee assistance program

Flexible schedule

Product/service training

One free massage or service each month

15% off products

Job summary

Massage Envy Arlington Highlands is seeking a dynamic leader to inspire a team of care professionals and elevate member experiences. You’ll support daily operations, drive memberships, promote retail, coach staff, and ensure a welcoming, therapeutic environment.

Qualified candidates bring management or sales experience in service environments, open availability including evenings and weekends, and a proven ability to build culture, coach performance, and resolve issues fairly.

Qualifications

• Experience managing teams in service or health/fitness settings.
• Ability to drive memberships and retail sales.
• Strong interpersonal and coaching skills.

Responsibilities

• Support the manager with operating duties and deposits.
• Drive memberships and promote retail sales.
• Guide the team and ensure inventory is managed.
• Oversee compliance with laws and service standards.
• Develop relationships with members and guests.

Skills

Team leadership

Membership sales

Customer service

Coaching

Job description

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Arlington Highlands franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive starting base pay of $14/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 15% off all products

Qualified Candidates:

• Have open availability which includes evenings, weekends and most holidays
• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Support the manager with all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.