Assistant Manager

Massage Envy; Little Rock (AR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay $15-$18

Paid time off for full-time

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage, skincare or stretch each

Discounts on products

Job summary

Massage Envy Midtown in Little Rock is hiring for a full-time leadership role to drive memberships and retail while guiding a caring team. You will coach staff, maintain a compliant, welcoming environment and promote service excellence.

The ideal candidate has management or sales experience in a personal service setting and can foster a positive culture, motivate colleagues, and handle tough conversations professionally.

Qualifications

• Must have management and/or sales experience in a personal service setting.
• Natural leaders who motivate, coach and support a team.
• Able to have tough conversations professionally and constructively.
• Create and sustain a positive workplace culture aligned with the mission.

Responsibilities

• Manage all operational aspects: memberships, retail sales, deposits, inventory, and compliance.
• Drive growth by setting goals, prioritizing work and analyzing performance.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members with ongoing training and clear performance reviews.
• Build positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

Leadership

People skills

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Midtown franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of $15-$18 bonuses, and commissions
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time Position
• Requests Open Availability

Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Join our team and be empowered to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.