Sales & Customer Service Associate

Massage Envy; Arlington (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Healthcare plan

401(k) matching

Paid time off

Employee Assistance Program

Flexible schedule

Training program

Discounted services

Product discount

Job summary

Massage Envy North Arlington is hiring team members who excel at helping guests feel valued while delivering an exceptional spa-hour experience. You will greet clients, answer questions, and book services, promoting the Massage Envy Wellness Program.

A positive attitude and ability to multitask in a fast-paced retail setting are essential. We offer competitive base pay, bonuses, and a supportive team, plus benefits for full-time staff and opportunities for product/service training and growth

Qualifications

• High school diploma or equivalent required or preferred.
• Retail or sales experience is preferred.
• Strong math and computer skills; ability to multitask.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and Wellness Program; promote bookings.
• Support clinic flow by greeting clients and scheduling services.
• Assist with outreach to grow the client base.

Skills

Retail experience

Math skills

People skills

Massage/skin care knowledge

Computer skills

Education

High school diploma or equivalent

Tools

Point-of-Sale system

Job description

Where Better Careers Begin!
Massage Envy North Arlington

Do you have a passion for helping others? At the Massage Envy North Arlington franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team,we'recommitted to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13/ hour plus bonuses and commissions
• Employer pays aportionof healthcare including medical, dental and vision plans
• Matching 4% 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A discounted massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) andpreviousretail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and canestablishpositive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow andretaina client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

Ifyou’reready to join a growing community with experienced professionals who share your same passion, wecan’twait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned andoperatedfranchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation aresetbyeach franchisee and vary by location.