Assistant Business Development Manager

Cogginstoyota; Bennington (VT); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off

401(k) with Company Match

Employee Vehicle Purchase Program

Ongoing Training & Career Development

Advancement Opportunities

Job summary

Cogginstoyota in Bennington, Vermont is seeking an Assistant Business Development Manager to enhance our Call Center operations. The role involves driving performance, coaching BDC Representatives, and achieving sales and customer satisfaction goals.

Candidate must have automotive BDC experience and strong leadership skills. The compensation ranges from $40,000 to $70,000+, with additional performance-based commissions. Benefits include health insurance and career advancement opportunities.

Qualifications

• Must have previous automotive BDC or significant call center experience.
• Proven ability to meet or exceed sales and appointment goals.
• Strong leadership qualities and exceptional communication skills.

Responsibilities

• Drive department performance and achieve sales goals.
• Coach and develop BDC Representatives.
• Support customer communication and satisfaction.

Skills

Automotive BDC experience

Sales and appointment goals

Leadership and coaching

Verbal and written communication

Cohesion with CRM systems

Time management

Tools

Microsoft Excel

Job description

Coggins Call Center | Assistant Business Development Manager

Compensation:$40,000-$70,000+ per year (Base Salary + Performance Commission)

Are you a high-performing automotive BDC professional who’s ready to step into a leadership role? Coggins Auto Group is looking for an Assistant Business Development Manager to help lead our growing Call Center alongside our BDC Manager.

This is a performance-based position where your success is tied to bothyour individual production and the overall success of the department.You’ll play a key role in helping the team hit sales, appointment, customer satisfaction, and service growth goals while continuing to produce at a high level yourself.

If you’re competitive, process-driven, love coaching others, and thrive in a fast-paced environment, we want to meet you.

What You’ll Do

• Work alongside the Business Development Manager to drive department performance and achieve monthly sales goals
• Continue handling your own internet and phone leads while serving as a leader within the department
• Assist with coaching, training, and developing BDC Representatives to improve appointment-setting and customer engagement
• Provide support with objection handling, phone skills, and customer communication
• Monitor lead follow-up, appointment quality, CRM activity, and customer satisfaction
• Help ensure department processes and manufacturer standards are consistently followed
• Track key performance metrics and identify opportunities for improvement
• Support dealership sales growth through effective internet, phone, text, and email communication
• Drive service business by managing customer databases, recall campaigns, maintenance reminders, service‑due lists, and customer retention initiatives
• Help execute outbound sales and service campaigns through calls, texts, and emails
• Lead by example with professionalism, urgency, and accountability

What We’re Looking For

• Previousautomotive BDC experience requiredOR significant call center/appointment-setting experience
• Proven ability to meet or exceed sales and appointment goals
• Strong leadership qualities with a desire to coach and motivate others
• Exceptional verbal and written communication skills
• Highly organized and detail-oriented
• Process-driven with excellent time management
• Comfortable working in a fast-paced, goal-oriented environment
• Proficient with CRM systems, Microsoft Excel, and other dealership technology
• Positive attitude, strong work ethic, and a team-first mentality

Compensation

This position offers acompetitive base salary plus performance-based commission, rewarding both:

• Your individual production and performance
• Overall department success and key performance metrics

Expected annual earnings: $40,000-$70,000+

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Employee Vehicle Purchase Program
• Ongoing Training & Career Development
• Advancement Opportunities within Coggins Auto Group

Join a Team That Drives Results

At Coggins Auto Group, our Business Development Center is more than a call center, it’s the engine that drives customer relationships, sales opportunities, and long-term retention. If you’re ready to grow as a leader while continuing to produce at a high level, we’d love to hear from you.

Apply today and help lead the future of the Coggins Auto Group.