Assistant Branch Manager - Lending & Customer Service Lead

Mariner Finance; Riverside (CA); On-site; USD 32,000 - 41,000; Full time

Job summary

Mariner Finance in Riverside, California is seeking a results-driven professional to manage the loan application process, present tailored loan solutions, and maintain branch operations. You will proactively engage past-due customers, handle payments, and help achieve branch targets while complying with applicable regulations.

The role requires strong communication, reliable transportation, and the ability to work in a fast-paced environment with support from a regional team.

Qualifications

• Minimum of three years in customer service or sales with KPIs.
• Outstanding written and verbal communication skills.
• Proficient in Microsoft Office and able to learn financial services software.

Responsibilities

• Process credit loan applications and present loan solutions.
• Proactively contact past-due customers to offer solutions.
• Maintain a cash drawer and process payments.
• Meet or exceed individual and branch sales goals.

Skills

Communication skills

MS Office

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree in Business, Finance, Economics

Tools

MS Office

Job description

Mariner Finance in Riverside, California is seeking a results-driven professional to manage the loan application process, present tailored loan solutions, and maintain branch operations. You will proactively engage past-due customers, handle payments, and help achieve branch targets while complying with applicable regulations.

The role requires strong communication, reliable transportation, and the ability to work in a fast-paced environment with support from a regional team.