Assistant Branch Manager: Lead Sales & Service

Eastern Bank Careers; Bedford (NH); In loco; USD 39.000 - 48.000; Tempo pieno

Descrizione del lavoro

Eastern Bank Careers is seeking a Branch Assistant Manager I to help lead daily branch operations, achieve sales targets, and coach staff to deliver exceptional customer service. You will balance operational duties with team leadership under the Branch Manager’s guidance.

The role requires strong problem resolution skills, retail banking experience, and the ability to communicate clearly across teams. A high school diploma or equivalent is required.

Competenze

• Strong problem resolution skills.
• Basic business acumen and professionalism.
• Ability to communicate information clearly.
• Ability to build relationships across the organization.
• Solid sales and service experience within retail banking.
• Understanding of banking products and services.

Mansioni

• Assist with daily management of a banking office under the Branch Manager.
• Hit personal sales goals and coach platform staff toward branch goals.
• Lead teller and retail incentive plan activities with staff.
• Oversee branch operations including cash handling, schedules, and opening/closing.
• Ensure compliance with audit requirements and customer service standards.
• Act as manager on duty when Branch Manager is away.

Conoscenze

Sales skills

Customer service

Team leadership

Communication

Banking product knowledge

Formazione

High school diploma or equivalent

Descrizione del lavoro

Eastern Bank Careers is seeking a Branch Assistant Manager I to help lead daily branch operations, achieve sales targets, and coach staff to deliver exceptional customer service. You will balance operational duties with team leadership under the Branch Manager’s guidance.

The role requires strong problem resolution skills, retail banking experience, and the ability to communicate clearly across teams. A high school diploma or equivalent is required.