Assistant Branch Manager: Lead Member Services

KTVAECU; Kentucky; On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Employer-paid health insurance

Employer-paid dental insurance

Employer-matched 401k

PTO Leave

Bonus potential

Job summary

Knoxville TVA Employees Credit Union is seeking a full-time service-oriented professional to join our team. This role focuses on delivering excellent member service, opening and servicing accounts, and cross-selling Credit Union products while maintaining privacy and security standards.

Our benefits include employer-paid health and dental insurance, 401(k) match, PTO, and ongoing professional development. A high school diploma and valid driver’s license are required, with a strong emphasis on

Qualifications

• Experience delivering friendly, accurate member service.
• Ability to explain Credit Union products and answer questions.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Assist members with account opening and servicing.
• Promote Credit Union products and services to meet members' financial needs.
• Maintain accurate records and follow policies for security and privacy.
• Provide exceptional service and support at the teller line and branches.

Skills

Customer service

Cross-selling

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Knoxville TVA Employees Credit Union is seeking a full-time service-oriented professional to join our team. This role focuses on delivering excellent member service, opening and servicing accounts, and cross-selling Credit Union products while maintaining privacy and security standards.

Our benefits include employer-paid health and dental insurance, 401(k) match, PTO, and ongoing professional development. A high school diploma and valid driver’s license are required, with a strong emphasis on