Assistant Branch Manager — Lead Growth & Customer Experience

Ballston Spa National Bank; Village of Ravena (NY); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Pension plan

Paid time off + holidays (11)

Competitive compensation package

Zusammenfassung

Ballston Spa National Bank is seeking an Assistant Branch Manager to support daily branch operations, staff development, and customer-focused banking solutions. You will handle transactions, account openings, and consumer lending activities while ensuring compliance with policies and regulatory requirements.

Join a team that values customer relationships, operational excellence, and staff coaching as part of delivering an exceptional banking experience to our community in the Capital Region.

Qualifikationen

• Associate's degree in Business or related field is required.
• One to three years in sales and/or service roles is required.
• Prior cash handling experience is required.
• Supervisory or coaching experience is preferred.
• Strong customer service and relationship-building skills.

Aufgaben

• Support daily branch operations and maintain a customer-focused environment.
• Assist customers with account openings, maintenance, and various banking transactions.
• Identify customer financial needs and recommend suitable solutions.
• Support lending activities and refer opportunities to other business lines.
• Coach and develop branch staff while upholding bank policies and regulatory requirements.
• Help drive branch sales, customer service, and operational goals.

Kenntnisse

Customer service

Relationship building

Communication skills

Organizational skills

Problem-solving

Needs analysis

Cash handling

Ausbildung

Associate's degree in Business or related field

Jobbeschreibung

Ballston Spa National Bank is seeking an Assistant Branch Manager to support daily branch operations, staff development, and customer-focused banking solutions. You will handle transactions, account openings, and consumer lending activities while ensuring compliance with policies and regulatory requirements.

Join a team that values customer relationships, operational excellence, and staff coaching as part of delivering an exceptional banking experience to our community in the Capital Region.