Assistant Branch Manager - Lead Customer-Focused Finance

AttainFinance; Waynesboro (MS); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Waynesboro, MS. You will support the Branch Manager, guide loan processes, and drive service quality for customers seeking financial solutions.

Responsibilities include fostering branch growth, mentoring staff, addressing delinquencies with care, and leading by example to achieve goals in a collaborative team environment. This full-time role offers benefits and career progression.

Qualifications

• Demonstrated ability to make a positive difference in the community through service or leadership.
• Proven skills in influencing and guiding others to achieve growth.
• Commitment to career development and learning new tasks.
• Experience guiding clients through processes with clear, helpful guidance.
• Ability to support and develop team members in a collaborative environment.
• Educational background as above; relevant degree is a plus.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Community impact

Leadership

Career development

Customer guidance

Team support

Education

High school diploma or equivalent

Associate or Bachelor’s degree (plus)

Job description

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Waynesboro, MS. You will support the Branch Manager, guide loan processes, and drive service quality for customers seeking financial solutions.

Responsibilities include fostering branch growth, mentoring staff, addressing delinquencies with care, and leading by example to achieve goals in a collaborative team environment. This full-time role offers benefits and career progression.