Assistant Branch Manager — Lead, Grow & Coach Team

Heights Finance Corporation; Meridian (MS); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Benefits package

401(k) with company match

Paid time off

Tuition reimbursement

Leadership development

Monthly bonus

E-Verify

Job summary

Heights Finance Corporation seeks an Assistant Branch Manager in Meridian, MS to support the Branch Manager, lead daily operations, and deliver exceptional service to customers seeking financial solutions. This full-time role combines leadership with customer focus in a retail financial setting.

Responsibilities include driving branch growth, guiding loan processes, and managing delinquency with a service-oriented approach. Benefits and career growth opportunities accompany a strong team culture.

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Leadership

Customer Guidance

Customer Service

Team Support

Community Impact

Career Development

Education

High School diploma or equivalent

Associate or Bachelor’s degree a plus

Job description

Heights Finance Corporation seeks an Assistant Branch Manager in Meridian, MS to support the Branch Manager, lead daily operations, and deliver exceptional service to customers seeking financial solutions. This full-time role combines leadership with customer focus in a retail financial setting.

Responsibilities include driving branch growth, guiding loan processes, and managing delinquency with a service-oriented approach. Benefits and career growth opportunities accompany a strong team culture.