Assistant Branch Manager: Lead, Grow & Serve

Baycoast Bank; Seekonk (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Job summary

BayCoast Bank's Dartmouth Street Branch seeks an Assistant Branch Manager to lead daily operations, coach staff, and deliver exceptional customer experiences. In this role, you'll partner closely with the Branch Manager to drive growth, ensure operational excellence, and help build a strong community presence through effective team leadership.

You will cultivate strong customer relationships, manage referrals, and support strategic initiatives while ensuring compliance and service quality across

Qualifications

• Experience in banking or financial services is required.
• Proven leadership and staff development ability.
• NMLS registration or ability to obtain/maintain.
• Strong communication and problem-solving skills.
• Bilingual is a plus but not required.

Responsibilities

• Supervise, coach, and develop branch staff.
• Support training, performance management, and career development.
• Foster a positive, team-oriented environment.
• Deliver outstanding customer service and resolve issues.
• Identify referral opportunities and participate in community outreach.
• Oversee daily branch operations in manager's absence.
• Ensure compliance with policies, procedures, and regulations.
• Monitor cash handling, security, and audit readiness.
• Partner with leadership to meet branch performance goals.
• Support strategic initiatives and continuous improvement.

Skills

Leadership

Customer service

Relationship building

Goal orientation

Communication

Problem solving

Banking products knowledge

NMLS registration

Bilingual

Job description

BayCoast Bank's Dartmouth Street Branch seeks an Assistant Branch Manager to lead daily operations, coach staff, and deliver exceptional customer experiences. In this role, you'll partner closely with the Branch Manager to drive growth, ensure operational excellence, and help build a strong community presence through effective team leadership.

You will cultivate strong customer relationships, manage referrals, and support strategic initiatives while ensuring compliance and service quality across