Assistant Branch Manager II

Aplusfcu; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A+ FCU is seeking an Assistant Branch Manager to oversee San Marcos Branch operations, staff supervision, and daily administrative tasks. You will ensure regulatory compliance and participate in community education and business development events.

Ideal candidates have supervisory and banking experience, and a commitment to high-quality member service. This role requires 40 hours/week and availability for travel to training and other branches.

Qualifications

• 4 years of financial institution experience.
• 2 years of supervisory experience.
• High school diploma or GED required; bachelor’s degree preferred.
• Knowledge of teller/vault, new accounts, Safe Deposit Box and product knowledge.
• Must obtain Notary Public & Signature Guarantee certification within six months.

Responsibilities

• Assist Branch Manager in supervision of branch employees and daily operations.
• Manage branch scheduling for productivity and overtime control.
• Help meet/exceed branch goals and oversee staff performance.
• Ensure branch regulatory compliance and accurate cash handling.

Skills

Supervisory experience

Financial institution experience

Teller/vault knowledge

Policies and procedures knowledge

Notary Public certification

Education

High school diploma or GED

Bachelor’s degree in business-related field (preferred)

Tools

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

Great opportunity to be an Assistant Branch Manager at A+ FCU!

A+FCU is growing and we are looking for the right candidate to assist with the operation of our San Marcos Branch. Your primary role is to be responsible for the operational and administrative functions of the branch, including day to day supervision of staff and member resolution. In addition you will monitor and ensure compliance with regulatory standards and maintain a strong working knowledge of all services and operations of the credit union.

Essential Functions

Employee Management

• Assist the Branch Manager in the supervision of the branch employees by overseeing the daily operations of the branch, completing observations, coaching employees and providing input on hiring, terminations and evaluations.
• Implement/monitor branch schedule for maximum productivity, service and overtime control.
• Assist Branch Manager in meeting/exceeding established branch goals.
• Direct workflow assignments for Member Services Officers I, II, or III.
• Update timekeeping and payroll.

Branch Support

• Perform Safe Deposit Box functions as needed (if applicable).
• Assist members with account/product inquiries as needed.
• Conduct branch sales or training meetings as needed.
• Consistently meet/exceed individual goals established for the achievement of increasing retail services per household.
• Resolve problems, assist with complex transactions presented by members or staff.
• Provide Notary Public services and Medallion Signature Guarantees as needed.
• Maintain ongoing working knowledge of policies/procedures.
• Vault responsibilities as needed.
• Oversee balancing, processing and transmission of cash letter (Branch Capture).
• Provide ATM Operations assistance in balancing and troubleshooting (if applicable).
• Administer supervisory overrides/check approvals.
• Ensure branch regulatory compliance.
• Evaluate/report any maintenance or equipment needs.
• Participate in Community Education and Business Development events.
• Assist at other locations as needed.
• Travel to training/meetings/other branches as required.
• High school diploma or G.E.D equivalent required
• Bachelor’s Degree in business related field preferred
• Four years of financial institution experience required
• Two years of supervisory experience required
• Knowledge in teller/vault, new accounts, Safe Deposit Box and product knowledge
• Knowledge of Financial Institution Policies/Procedures and Products/Services (Credit Union preferred)
• Microsoft Office product knowledge
• Must obtain Notary Public & Signature Guarantee certification within first six months

Physical Functions

• Must have the ability/stamina to work at least 40 hours a week
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Must be able to communicate heavily through telephone, e-mail and in-person