Assistant Branch Manager - Bristol, RI

The Washington Trust Company; Bristol (RI); On-site; USD 39,000 - 43,000; Full time

Job summary

The Washington Trust Company seeks an experienced Assistant Branch Manager for our Bristol, RI branch. You will supervise Retail Flex Bankers, coach staff, and support the branch leadership team with sales and service excellence.

Responsibilities include enforcing policies, scheduling, cash handling and security, mentoring staff, conducting meetings and performance evaluations, and cross-selling banking services to customers.

Qualifications

• Must have previous branch banking experience.
• 3–5 years of supervisory experience.
• Strong customer service and sales skills.
• Ability to coach and mentor sales initiatives.

Responsibilities

• Ensure adherence to bank policies and procedures.
• Coordinate staff schedules.
• Oversee cash handling, security, and audit functions.
• Coach staff to be proficient in operations and sales.
• Lead staff meetings, performance evaluations, and disciplinary actions.
• Serve customers as teller and banker, including deposits, lending, and referrals.

Skills

Supervisory

Sales skills

Customer service

Coaching

Branch banking

Job description

Assistant Branch Manager

We are seeking an experienced branch sales and operations professional to support our leadership team at our new Bristol Branch. This position will directly supervise, coach and mentor the Retail Flex Bankers staff.

Responsibilities

• Assure that bank policies and procedures are adhered to and followed
• Coordinate work schedules
• Manage and supervise cash/currency handling and controls as well as security and audit functions
• Mentor and coach employees in their assigned accountabilities including cross training all staff to be proficient in all operations and sales functions
• In collaboration with key staff, conduct staff meetings, prepare and issue performance evaluations and implement disciplinary actions when appropriate
• Service customers both in a teller and banker capacity, including account maintenance, lending, opening and maintenance of deposit accounts, cross selling and referrals

Requirements

• Previous branch banking experience
• 3to 5 years of previous supervisory experience
• Strong customer service and salesskills
• Ability to coach and mentor to sales initiatives

Flexibility with work Schedule

Compensation: A good‑faith, reasonable estimate of the base salary range for this role is $28.50 - $31.50 per hour and the actual offer will depend on factors such as experience, skills, training, certifications, and education.

This base salary reflects one component of our competitive compensation package. This position may be eligible for an annual bonus and includes a comprehensive benefits package.

Location: Bristol, RI

Branch Hours: Must be available for the following:

Monday –Thursday 7:45 - 5:15, Friday 7:45 - 6:15, Saturday 7:45 - 12:15

Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth.

The Washington Trust Company, and each of its subsidiaries and affiliates are committed to providing equal employment opportunities to all employees and applicants as protected by state and/or federal law.