Assistant Branch Manager & Team Coach — Bristol

The Washington Trust Company; Bristol (RI); On-site; USD 39,000 - 43,000; Full time

Job summary

The Washington Trust Company seeks an experienced Assistant Branch Manager for our Bristol, RI branch. You will supervise Retail Flex Bankers, coach staff, and support the branch leadership team with sales and service excellence.

Responsibilities include enforcing policies, scheduling, cash handling and security, mentoring staff, conducting meetings and performance evaluations, and cross-selling banking services to customers.

Qualifications

• Must have previous branch banking experience.
• 3–5 years of supervisory experience.
• Strong customer service and sales skills.
• Ability to coach and mentor sales initiatives.

Responsibilities

• Ensure adherence to bank policies and procedures.
• Coordinate staff schedules.
• Oversee cash handling, security, and audit functions.
• Coach staff to be proficient in operations and sales.
• Lead staff meetings, performance evaluations, and disciplinary actions.
• Serve customers as teller and banker, including deposits, lending, and referrals.

Skills

Supervisory

Sales skills

Customer service

Coaching

Branch banking

Job description

The Washington Trust Company seeks an experienced Assistant Branch Manager for our Bristol, RI branch. You will supervise Retail Flex Bankers, coach staff, and support the branch leadership team with sales and service excellence.

Responsibilities include enforcing policies, scheduling, cash handling and security, mentoring staff, conducting meetings and performance evaluations, and cross-selling banking services to customers.