Assistant Branch Manager - Branch Ops & Customer Experience

First-Farmers-Bank-; Tipton (IN); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

11 Paid Holidays

Paid Bereavement

Volunteer time off

Educational Assistance Program

Gym Reimbursement

Employee Assistance Program

Travel Assistance Program

Corporate Discounts

Job summary

First Farmers Bank & Trust in Tipton, IN, is seeking an Assistant Branch Manager to oversee daily branch operations, support the Branch Manager, and deliver exceptional customer service.

This role requires cash handling experience, leadership ability, and a commitment to compliance. You will supervise staff, identify process improvements, and help ensure accuracy and efficiency in all branch activities.

Qualifications

• High school diploma required.
• Proven ability to manage and develop teams to achieve operational excellence.
• Prior experience with cash handling.
• Two years of branch operations or similar banking experience.

Responsibilities

• Oversee daily branch operations and ensure adherence to policies and regulatory requirements.
• Support Branch Manager in performance and operating excellence while fostering a positive work environment.
• Provide training, coaching, and supervision to branch staff.
• Identify opportunities for process improvements to enhance efficiency and customer satisfaction.
• Oversee cash handling procedures and audits to ensure accuracy and security.
• Conduct branch audits and ensure compliance with internal controls and regulatory standards.

Skills

Regulatory compliance

Problem solving

Leadership

Collaboration

Communication skills

Education

High school diploma

Tools

Banking software

Job description

First Farmers Bank & Trust in Tipton, IN, is seeking an Assistant Branch Manager to oversee daily branch operations, support the Branch Manager, and deliver exceptional customer service.

This role requires cash handling experience, leadership ability, and a commitment to compliance. You will supervise staff, identify process improvements, and help ensure accuracy and efficiency in all branch activities.