Assistant Branch Manager

George T Sanders Company; Basalt (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Profit sharing

Health insurance

Vision insurance

Dental insurance

Life insurance

Short and long-term disability

Paid time off

Employee discount

Job summary

George T Sanders Company in Basalt, CO is seeking an Assistant Branch Manager to support the Branch Manager, ensuring exceptional customer service and operational excellence at our busy location. You will assist in daily operations, supervise staff, engage with customers on the showroom floor, process orders, and help drive branch sales while maintaining safety and inventory controls.

Requirements include a high school diploma, 1–2 years of leadership in retail, basic computer skills, and

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of leadership experience, preferably in retail.
• Mechanically inclined; 1–2 years in plumbing/HVAC/hydronics preferred.
• Basic computer skills; experience with Microsoft Office and Outlook.
• Experience with CSD (ERP) is helpful.
• Forklift certification or ability to get certified.
• Excellent interpersonal, communication, and follow-through skills.

Responsibilities

• Work with Branch Manager in Operations, Customer Service, and reporting at a high-volume location.
• Maintain personal contact with customers on the sales floor to ensure satisfaction.
• Conduct weekly store evaluations to maintain branch standards of cleanliness, productivity, organization, and customer service.
• Research billing inquiries, place and expedite orders, and maintain supplies inventory.
• Assist in developing plans to increase branch sales.
• Assist customers with plumbing and HVAC projects to ensure a positive experience.
• Manage daily activity of the sales floor, warehouse, and POS system.
• Assist with safety inspections and reporting.
• Assist with any warehouse functions.
• Provide support as needed by the Branch Manager.

Skills

Leadership experience

Customer service

Communication

Interpersonal skills

Mechanically inclined

Follow through

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Cloud Suite Distribution (CSD)

Forklift

POS system

Job description

Our Basalt location is looking for an Assistant Branch Manager! The position will assist the Branch Manager in overseeing the efficient operation of the facility and will act as the Branch Manager when the manager is out of the business, and will focus on excellent customer service and operational excellence at the branch. $1500, sign on bonus, paid at 30 and 90 days!

PRIMARY RESPONSIBILITIES

• Work with Branch Manager in the areas of Operations, Customer Service, and reporting within a high-volume branch location.
• Maintain personal contact with customers on the sales floor to ensure customer satisfaction.
• Conduct weekly store evaluations with employees to determine any action necessary to maintain or elevate branch standards of cleanliness, productivity, organization, and customer service.
• Research billing and order inquires for customers, placing and expediting orders, maintain supplies inventory.
• Assist in developing creative plans to increase branch sales.
• Assist customers with plumbing and HVAC projects and ensure each customer has a positive experience.
• Manage the daily activity of the sales floor, warehouse, point of sale system.

ADDITIONAL RESPONSIBILITIES

• Assist with performing branch safety inspections.
• Assist with reporting.
• Assist with any warehouse job functions.
• Any additional assistance needed from the branch manager.

KNOWLEDGE AND SKILL REQUIREMENTS

• High school diploma or equivalent required.
• 1-2 years of leadership experience, preferably in a retail space.
• Mechanically inclined; 1-2 years industry experience (plumbing, heating, HVAC and/or Hydronics) strongly preferred.
• Basic computer skills; experience with Microsoft Office suite, Outlook.
• Experience with CSD (Cloud Suite Distribution) – ERP background is helpful.
• Forklift certified or the ability to get certified.
• Excellent interpersonal, communication, and follow through skills.

BENEFITS

• 401(k) matching
• Profit sharing
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Short and long-term disability
• Paid time off
• Employee discount

SCHEDULE

• Monday through Friday
• No nights