Assistant Beverage Manager

Southland Casino Hotel; West Memphis (AR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Performance bonus

Paid vacation and holidays

Parental bonding leave

Tuition reimbursement

Discounts

Job summary

Southland Casino Hotel in West Memphis, Arkansas, seeks an experienced Assistant Beverage Manager to support daily bar operations, manage scheduling, purchasing, cost controls, alcohol compliance, and guest service quality.

The role emphasizes team development and bringing hospitality passion to a dynamic environment with varied days and responsibilities.

Qualifications

• Minimum two years’ experience in a high-volume restaurant or catering environment.
• Strong food knowledge with diverse menus.
• Experience supervising service team members.

Responsibilities

• Assist in beverage and bar operations to ensure guest satisfaction and cost controls.
• Prepare weekly schedules, hire, train, and manage team members.
• Handle purchasing in line with company programs and safety policies.
• Attend meetings, committees, and training sessions.
• Develop policies and policies for service standards and alcohol compliance.

Skills

Food knowledge

Team leadership

Communication skills

Time management

Job description

The opportunity

Delaware North Gaming is searching for an experienced Assistant Beverage Manager to join our team at Southland Casino in West Memphis, Arkansas. In this exciting role you will support daily bar operations and oversee team performance, scheduling, purchasing, cost controls, alcohol compliance, and service quality while creating an engaging experience for guests. Bring your passion for hospitality and team development to a dynamic environment where no two days are the same.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Assist in the administration of all beverage and bar-related functions to ensure guest satisfaction, maintaining bar cost of sales and assist in restaurant planned cost of sales
• Prepare weekly schedules, hire, train, and manage team members, providing feedback on their responsibilities and alignment to Delaware North programs such as GuestPath, GreenPath, and other service standards
• Complete purchasing in compliance with company programs and policies and provide a safe work environment by following all safety and security policies and procedures
• Attend and participate in meetings, committees, and training
• Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff, coordinating alcohol compliance and quality standards, as well as handling guest relations and monitor adherence to quality assurance standards

More about you

• Minimum two years’ experience in a high-volume restaurant or catering environment
• No college degree required
• Strong food knowledge with a variety of menus and previous experience supervising service team members
• Experience effectively leading a team
• Verbal and written communication skills, creating a positive work environment
• Ability to manage their own time as well as the time of others

Shift details

• Evenings
• Overnight
• Holidays
• Every weekend
• 8hr shift
• 10hr shift
• 12hr shift

Source: Hospitality Online