Banquet Manager

Pyramid Global Hospitality; Captiva (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus program

Low-cost Medical, Dental, Vision Plans

401(k) with 100% match up to 4 percent

Employee Assistance Program

Company Paid Life Insurance

Paid Time Off & Holidays

Employee Discount Program

Job summary

Pyramid Global Hospitality in Captiva, Florida, is seeking a Banquet Manager to lead and execute exceptional banquet and event experiences. This role involves managing all aspects of banquets, including staff training, event execution, and guest service satisfaction.

With a minimum of 3 years of event operations leadership experience, the ideal candidate will demonstrate strong organizational and multitasking skills. A comprehensive benefits program is included, as well as opportunities for professional growth.

Qualifications

• 3+ years of banquet or event operations leadership experience in a hotel or resort environment.
• Proven ability to execute high‑volume, high‑quality events.
• Strong leadership presence to motivate and inspire teams.

Responsibilities

• Oversee all banquet functions from set-up to breakdown.
• Act as the primary operational contact during events.
• Manage labor scheduling and productivity to align with business levels.

Skills

Leadership Presence

Organizational Skills

Communication Abilities

Time Management

Problem-Solving

Multitasking

Job description

Position Overview

Banquet Manager is a key leader within the Food & Beverage team, responsible for executing exceptional banquet and event experiences across the resort, from intimate gatherings to high-volume weddings, corporate events, and resort activations.

Lead & Develop the Team

• Recruit, train, schedule, and lead banquet staff including Captains, Servers, and Support Staff
• Foster a culture of accountability, teamwork, and service excellence
• Provide ongoing coaching and development to elevate performance

Execute Exceptional Events

• Oversee all banquet functions from set‑up to breakdown, ensuring flawless execution
• Collaborate closely with Sales, Culinary, and Event teams to bring each event vision to life
• Ensure all details—including timelines, room setups, décor, and service flow—are executed to standard

Deliver Elevated Guest Experiences

• Act as the primary operational contact during events
• Anticipate guest needs and ensure seamless service delivery
• Resolve issues quickly and professionally, ensuring guest satisfaction

Operational Excellence

• Ensure compliance with company standards, safety, and sanitation protocols
• Maintain high standards for banquet setup, presentation, and service execution
• Oversee inventory, equipment, and banquet spaces to ensure readiness

Financial & Business Management

• Manage labor scheduling and productivity to align with business levels
• Support budget adherence and cost control initiatives
• Partner with F&B leadership to drive revenue opportunities and profitability

Qualifications

• 3+ years of banquet or event operations leadership experience in a hotel or resort environment
• Proven ability to execute high‑volume, high‑quality events (weddings, corporate, social)
• Strong leadership presence with the ability to motivate and inspire teams
• Exceptional organizational and time management skills
• Ability to multitask and thrive in a fast‑paced environment
• Excellent communication and problem‑solving abilities
• Knowledge of food safety, service standards, and banquet operations best practices
• Flexible schedule, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 40 pounds
• Ability to work indoors and outdoors, including warm weather conditions
• Ability to manage multiple priorities while maintaining composure under pressure

Benefits

• Bonus program
• Low‑cost Medical, Dental, Vision Plans
• 401(k) with 100% match up to 4 percent
• Employee Assistance Program
• Company Paid Life Insurance, STD insurance, and LTD insurance
• Employee Discount Program
• Family Life Insurance
• HSA and FSA program
• Paid Time Off & Holidays
• Commuter and Company‑paid Toll Programs

Compensation will be commensurate with experience, qualifications, and other factors.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. We provide employment, compensation, and benefits based on qualifications without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by law.

In compliance with the Americans with Disabilities Act (ADA) and applicable laws, we provide reasonable accommodation upon request during the application process.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.