Assistant Bakery Ops Leader — Path to BOM & Growth

Insomnia Cookies; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid vacation

Wellness days

Career development

Free cookies

Fast-paced culture

Job summary

Insomnia Cookies in Madison, WI is seeking an Assistant Bakery Operations Manager to develop the next generation of bakery leaders. This role blends hands-on operations with talent development and team leadership, acting as an extension of the BOM and ready to step into bakery ownership when needed.

You will oversee inventory, scheduling, staffing, training and performance feedback, while ensuring quality, food safety, and guest experience.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.

Skills

Leadership

Coaching

Communication

Problem-solving

Fast-paced

Attention to detail

Job description

Insomnia Cookies in Madison, WI is seeking an Assistant Bakery Operations Manager to develop the next generation of bakery leaders. This role blends hands-on operations with talent development and team leadership, acting as an extension of the BOM and ready to step into bakery ownership when needed.

You will oversee inventory, scheduling, staffing, training and performance feedback, while ensuring quality, food safety, and guest experience.