Assistant Account Representative

Ace Recycling and Disposal, Inc; West Valley City, Northern (UT, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Profit-sharing program

Flexible spending account

Company-paid basic life insurance

Company-paid long-term disability

Supplemental insurance options

Paid vacation and sick leave

Paid holidays

Educational reimbursement

Onsite tax-preparation assistance

Gym membership and pet-insurance

Job summary

ACE Recycling & Disposal is seeking a dependable Assistant Account Representative to support the Sales Manager and team by maintaining customer accounts, resolving service issues, and pursuing new business opportunities. This field-based role requires strong customer focus and local travel.

The ideal candidate is organized, self-motivated, comfortable working independently, and committed to delivering excellent service while representing ACE across service areas.

Qualifications

• High school diploma required.
• Sales, customer service, or account management experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Assist the Sales Manager and Sales team with daily responsibilities and projects.
• Visit customer locations throughout ACE’s service areas.
• Build and maintain relationships with current and prospective customers.
• Help resolve customer questions and service concerns involving container sizing, placement, pricing, service changes, replacements, additions, and cancellations.
• Prepare accurate and complete service agreements and other sales documentation.
• Research potential customers and new business opportunities.
• Make sales calls, attend business and community functions, and promote ACE’s services.
• Assist with pricing and service recommendations based on customer needs.
• Coordinate with Operations, Dispatch, Customer Service, and other departments to ensure customer needs are met.
• Maintain professional conduct and appearance when representing ACE.
• Perform other related duties and projects as assigned by the Sales Manager.

Skills

Sales experience

Customer service

Account management

Verbal communication

Written communication

Problem solving

Self-motivation

Travel readiness

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

• Job Location:West Valley City, UT
  West Valley City

ACE Recycling & Disposal is looking for a dependable, outgoing,and professional Assistant Account Representative to join our Salesteam. This position supports the Sales Manager and Sales team by helping maintain customer accounts, resolving service issues, developing new business opportunities, and completing sales-related projects.

This is a field-based position that requires extensive local travel throughout ACE’s service areas. The ideal candidate is organized, self-motivated, comfortable working independently, and committed to providing an excellent customer experience.

Schedule

• Monday through Friday
• Generally, 8:00 a.m. to 5:00 p.m.
• Workdays may occasionally range from 8 to 10 hours
• Extensive local travel is required

Key Responsibilities

• Assist the Sales Manager and Sales team with daily responsibilitiesand special projects.
• Visit customer locations throughout ACE’s service areas.
• Build and maintain positive relationships with current andprospective customers.
• Help resolve customer questions and service concerns involvingcontainer sizing, placement, pricing, service changes, replacements, additions, and cancellations.
• Prepare accurate and complete service agreements and other sales documentation.
• Research potential customers and new business opportunities.
• Make sales calls, attend business and community functions, andpromote ACE’s services.
• Assist with pricing and service recommendations based on customer needs.
• Coordinate with Operations, Dispatch, Customer Service, and otherdepartments to ensure customer needs are met.
• Maintain professional conduct and appearance when representing ACE.
• Perform other related duties and projects as assigned by the Sales Manager.

Experience and Skills:

Qualifications

• High school diploma or equivalent required.
• Previous sales, customer service, or account management experience preferred.
• Experience within a similar industry or service area is helpful.
• Working knowledge of Microsoft Word, Excel, and Windows-based computer programs.
• Strong verbal and written communication skills.
• Excellent planning, organization, and problem-solving abilities.
• Basic math skills, including percentages, ratios, measurements, andestimated averages.
• Ability to make sound decisions and resolve customer concerns professionally.
• Honest, dependable, confident, and comfortable working independently.
• Valid driver’s license and ability to travel locally throughout the workday.

Physical and Work Environment Requirements

This position combines office and fieldwork. Duties may be performedin a climate-controlled office or at customer locations wheretemperatures, weather conditions, machinery, and surrounding materialsmay vary.

The position requires extended periods of driving and walking, alongwith regular bending, reaching, stair climbing, and lifting. Employeesmust be able to lift 5-10 pounds regularly and up to approximately 50pounds occasionally, with or without reasonable accommodation.

• Medical, dental, and vision insurance
• 401(k) with company match
• Profit-sharing program
• Flexible spending account
• Company-paid basic life insurance
• Company-paid long-term disability
• Supplemental insurance options
• Paid vacation and sick leave
• Paid holidays
• Educational reimbursement
• Onsite tax-preparation assistance
• Gym membership and pet-insurance discounts
• Employee discount program

Employee Recognition and Company Events

ACE recognizes employees through peer recognition awards, safetyincentives, gift-card recognition, Employee Appreciation Week, andservice anniversary awards. Employees may also enjoy company eventssuch as our annual ACE Christmas party, ACE Family Day, ACE Employeegolf tournament.

About ACE

At ACE Recycling & Disposal, we believe our employees are ourmost valuable asset. Our six core values—Safety, Service,Sustainability, Respect, Hard Work, and Loyalty—guide how we treat ouremployees, serve our customers, and support our communities.

We offer a supportive workplace, company transparency, performance-and loyalty-based growth opportunities, and career paths that helpemployees build a successful future.

ACE Recycling & Disposal is a drug-free workplace and an EqualOpportunity Employer. We do not discriminate based on race, color,religion, sex, pregnancy, national origin, age, disability, veteranstatus, marital status, citizenship status, sexual orientation, genderidentity, genetic information, or any other status protected byapplicable law.