Assistant Account Representative

ACE Recycling & Disposal; West Valley City (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Profit-sharing program

Flexible spending account

Paid vacation and sick leave

Paid holidays

Job summary

ACE Recycling & Disposal is seeking an Assistant Account Representative to join our Sales team in Utah. This field-based role requires extensive local travel across ACE's service areas and supports the Sales Manager and team by maintaining customer accounts and handling service-related projects.

You will build lasting relationships, resolve questions on container sizing, pricing, and service changes, and help develop new business opportunities while delivering excellent customer experiences.

Qualifications

• High school diploma or equivalent.
• Sales, customer service, or account management experience preferred.
• Experience within a similar industry or service area is helpful.
• Working knowledge of Microsoft Word, Excel, and Windows-based computer programs.
• Strong verbal and written communication skills.
• Excellent planning, organization, and problem-solving abilities.
• Basic math skills, including percentages, ratios, measurements, and estimated averages.
• Ability to make sound decisions and resolve customer concerns professionally.
• Honest, dependable, confident, and comfortable working independently.
• Valid driver's license and ability to travel locally throughout the workday.

Responsibilities

• Assist the Sales Manager and Sales team with daily responsibilities and special projects.
• Visit customer locations throughout ACE's service areas.
• Build and maintain positive relationships with current and prospective customers.
• Help resolve customer questions and service concerns involving container sizing, placement, pricing, service changes, replacements, additions, and cancellations.
• Prepare accurate and complete service agreements and other sales documentation.
• Research potential customers and new business opportunities.
• Make sales calls, attend business and community functions, and promote ACE's services.
• Assist with pricing and service recommendations based on customer needs.
• Coordinate with Operations, Dispatch, Customer Service, and other departments to ensure customer needs are met.
• Maintain professional conduct and appearance when representing ACE.
• Perform other related duties and projects as assigned by the Sales Manager.

Skills

Verbal communication

Written communication

Planning

Organization

Problem solving

Basic math

Decision making

Independence

Customer focus

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Windows-based software

Job description

Job Description

ACE Recycling & Disposal is looking for a dependable, outgoing, and professional Assistant Account Representative to join our Sales team. This position supports the Sales Manager and Sales team by helping maintain customer accounts, resolving service issues, developing new business opportunities, and completing sales-related projects.

ACE Recycling & Disposal is looking for a dependable, outgoing, and professional Assistant Account Representative to join our Sales team. This position supports the Sales Manager and Sales team by helping maintain customer accounts, resolving service issues, developing new business opportunities, and completing sales-related projects. This is a field-based position that requires extensive local travel throughout ACE's service areas. The ideal candidate is organized, self-motivated, comfortable working independently, and committed to providing an excellent customer experience.

Schedule

• Monday through Friday
• Generally, 8:00 a.m. to 5:00 p.m.
• Workdays may occasionally range from 8 to 10 hours
• Extensive local travel is required

Key Responsibilities

• Assist the Sales Manager and Sales team with daily responsibilities and special projects.
• Visit customer locations throughout ACE's service areas.
• Build and maintain positive relationships with current and prospective customers.
• Help resolve customer questions and service concerns involving container sizing, placement, pricing, service changes, replacements, additions, and cancellations.
• Prepare accurate and complete service agreements and other sales documentation.
• Research potential customers and new business opportunities.
• Make sales calls, attend business and community functions, and promote ACE's services.
• Assist with pricing and service recommendations based on customer needs.
• Coordinate with Operations, Dispatch, Customer Service, and other departments to ensure customer needs are met.
• Maintain professional conduct and appearance when representing ACE.
• Perform other related duties and projects as assigned by the Sales Manager.

Qualifications

Required Experience

• High school diploma or equivalent required.
• Previous sales, customer service, or account management experience preferred.
• Experience within a similar industry or service area is helpful.
• Working knowledge of Microsoft Word, Excel, and Windows-based computer programs.
• Strong verbal and written communication skills.
• Excellent planning, organization, and problem-solving abilities.
• Basic math skills, including percentages, ratios, measurements, and estimated averages.
• Ability to make sound decisions and resolve customer concerns professionally.
• Honest, dependable, confident, and comfortable working independently.
• Valid driver's license and ability to travel locally throughout the workday.

Physical And Work Environment Requirements

This position combines office and fieldwork. Duties may be performed in a climate-controlled office or at customer locations where temperatures, weather conditions, machinery, and surrounding materials may vary.

The position requires extended periods of driving and walking, along with regular bending, reaching, stair climbing, and lifting. Employees must be able to lift 5-10 pounds regularly and up to approximately 50 pounds occasionally, with or without reasonable accommodation.

Benefits

Eligible employees may receive:

• Medical, dental, and vision insurance
• 401(k) with company match
• Profit-sharing program
• Flexible spending account
• Company-paid basic life insurance
• Company-paid long-term disability
• Supplemental insurance options
• Paid vacation and sick leave
• Paid holidays
• Educational reimbursement
• Onsite tax-preparation assistance
• Gym membership and pet-insurance discounts
• Employee discount program

Employee Recognition And Company Events

ACE recognizes employees through peer recognition awards, safety incentives, gift-card recognition, Employee Appreciation Week, and service anniversary awards. Employees may also enjoy company events such as our annual ACE Christmas party, ACE Family Day, ACE Employee golf tournament.

About ACE

At ACE Recycling & Disposal, we believe our employees are our most valuable asset. Our six core values—Safety, Service, Sustainability, Respect, Hard Work, and Loyalty—guide how we treat our employees, serve our customers, and support our communities.

We offer a supportive workplace, company transparency, performance- and loyalty-based growth opportunities, and career paths that help employees build a successful future.

ACE Recycling & Disposal is a drug-free workplace and an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.

Keyword: Assistant Account Representative