Assistant Account Manager

Stand-By Personnel, Inc.; Tulsa (OK); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Career progression

On-site work

Job summary

Stand-By Personnel is seeking an organized Assistant Account Manager in Tulsa, OK, working 6:00 AM – 4:30 PM. The role blends account support, client communication, and administrative duties with a clear path to an Account Manager position. Strong Excel, data-entry, and reporting skills are essential to success.

You will learn accounts, processes, and customer relationships while developing into a larger account-management role.

Qualifications

• Strong Microsoft Excel skills.
• Strong computer and data-entry skills.
• Excellent organizational abilities.
• Professional written and verbal communication skills.
• Strong customer service skills.
• Ability to communicate professionally with clients.
• Ability to maintain accurate records and reports.
• Ability to manage multiple priorities and deadlines.
• Professional phone and email communication skills.

Responsibilities

• Support daily account-management activities.
• Assist Account Managers with assigned customer accounts.
• Communicate professionally with clients.
• Respond to routine customer questions and requests.
• Maintain accurate account information.
• Perform data entry.
• Prepare and update reports.
• Organize electronic and physical records.
• Answer incoming phone calls.
• Manage email correspondence.

Skills

Microsoft Excel

Data entry

Organization

Communication skills

Customer service

Account management

Administrative support

Job description

Assistant Account Manager / Account ManagerPay: $20.00+ per hour (Based on Experience)Location: Tulsa, OKShift: 6:00 AM – 4:30 PMJob Order #: 152229Position OverviewStand-By Personnel is seeking an organized and detail-oriented Assistant Account Manager for a long-term opportunity in Tulsa. This position combines account support, client communication, administrative responsibilities, reporting, data entry, and customer service.The selected candidate will initially join the team as an Assistant Account Manager, learning the accounts, processes, systems, and customer relationships necessary to eventually advance into an Account Manager role.This is an excellent opportunity for someone with strong computer and Microsoft Excel skills who is looking for more than a traditional office position and wants the opportunity to develop into a larger account-management role.Required Experience & Skills• Strong Microsoft Excel skills required• Strong computer and data-entry skills• Excellent organizational abilities• Strong attention to detail and accuracy• Professional written and verbal communication skills• Strong customer service skills• Ability to communicate professionally with clients• Ability to maintain accurate records and reports• Ability to manage multiple priorities and deadlines• Professional phone and email communication skills• Dependable attendance and punctuality• Ability to work independently and as part of a team• Strong willingness to learn and take on additional responsibilities• Desire to grow into an Account Manager positionEssential Duties & Responsibilities• Support daily account-management activities• Assist Account Managers with assigned customer accounts• Communicate professionally with clients• Respond to routine customer questions and requests• Maintain accurate account information• Perform data entry• Prepare and update reports• Organize electronic and physical records• Maintain applicable files and documentation• Answer incoming phone calls• Manage email correspondence• Provide customer service support• Track applicable account information and activity• Use Microsoft Excel for reporting and recordkeeping• Verify information for accuracy• Communicate updates to appropriate personnel• Follow up on outstanding account needs• Assist with general office responsibilities• Learn established account-management procedures• Take on increased account responsibilities as experience develops• Perform additional administrative and account-support duties as assignedAccount Management SupportThe Assistant Account Manager will help support existing accounts by:• Maintaining customer information• Communicating with clients• Responding to routine requests• Tracking account activity• Updating applicable records• Preparing reports• Following up on outstanding items• Coordinating information with internal personnel• Helping ensure customer needs are addressed accurately and promptlyAs the employee develops, additional responsibility may be assigned with the goal of progressing into a full Account Manager position.Microsoft Excel & ReportingStrong Excel skills are an important requirement for this position.Candidates should be comfortable using Excel to:• Enter and organize data• Maintain account information• Update spreadsheets• Prepare reports• Track customer or operational information• Review data for accuracy• Organize larger amounts of information• Support ongoing account-management activitiesOffice & Administrative Responsibilities• Perform accurate data entry• Maintain organized files• Answer incoming phone calls• Respond to email correspondence• Prepare routine documentation• Maintain records and reports• Assist with general office activities• Provide administrative support as needed• Keep account information current and organizedClient Communication & Customer Service• Communicate professionally with customers• Answer routine account questions• Respond to customer requests• Provide accurate information• Maintain courteous phone and email communication• Follow up when additional information is needed• Help maintain positive client relationships• Escalate more complex concerns when appropriateCareer ProgressionThis position is designed with advancement potential.The selected candidate will:• Begin as an Assistant Account Manager• Learn internal account-management processes• Develop familiarity with assigned customers• Build reporting and administrative skills• Gain additional client-facing responsibilities• Learn to manage account priorities independently• Take on greater ownership as knowledge and performance develop• Have the opportunity to advance into an Account Manager roleCandidates should be interested in developing a long-term career rather than viewing the position solely as a general administrative role.Preferred Qualifications• Assistant Account Manager experience• Account-management experience• Customer service experience• Administrative or office experience• Client-support experience• Advanced Microsoft Excel experience• Reporting experience• Data-entry experience• Professional phone experience• Experience maintaining customer records• Previous experience supporting multiple accounts or clientsKey Skills for Success• Microsoft Excel• Account management• Customer service• Client communication• Data entry• Reporting• Recordkeeping• Organization• Attention to detail• Multitasking• Follow-through• Professional communication• Problem-solving• Career-driven mindsetWork Environment• Professional office and account-support environment• Regular computer, telephone, email, and Excel responsibilities• Frequent communication with customers and internal personnel• Detail-oriented position requiring accurate records and consistent follow-through• Fast-paced environment requiring organization and management of multiple priorities• Consistent 6:00 AM – 4:30 PM schedule• Strong emphasis on customer service, accuracy, dependability, and professional growthWhy You'll Want This Opportunity• Starting pay of $20.00+/hour, based on experience• Long-term career opportunity• Clear opportunity to advance from Assistant Account Manager to Account Manager• Utilize and strengthen Microsoft Excel skills• Gain hands-on client and account-management experience• Build valuable reporting, customer service, and business communication skills• Take on increasing responsibility as experience develops• Excellent opportunity for an organized, dependable professional looking to grow beyond an entry-level office positionReady to Apply?Apply today for immediate consideration or call/text 918-582-0522 for more information.You can also apply in person at:Stand-By Personnel – Tulsa Skilled Division1531 E. 2nd St.Tulsa, OK 74120Monday–Friday | 8 AM – 4 PM