Assistant Account Manager

Securitas Global Clients America; Miami (FL); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Voluntary disability insurance

Retirement plan (401 K)

10 accrued vacation days

4 floating holidays

6 sick days

Job summary

Securitas Global Clients America in Miami is seeking an Assistant Account Manager to oversee security services for assigned accounts. The role includes client service, problem resolution, onboarding, and staff training.

Ideal candidates will have an Associate's Degree and three years of relevant experience in the security industry. Benefits include a competitive salary, comprehensive insurance plans, and paid time off.

Qualifications

• Minimum of 18 years of age.
• Three years of experience in security or business management.
• Ability to fill lower levels when necessary while managing high-level tasks.

Responsibilities

• Oversee client interactions ensuring high quality service.
• Assist with onboarding and develop staff.
• Maintain confidentiality of all information.

Skills

Client service

Staff development

Organizational skills

Effective communication

Technological proficiency

Time management

Education

Associate's Degree

Job description

Job Overview

The Assistant Account Manager helps manage the security services and related operations provided to an assigned account, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post‑orders, staffing, scheduling, supervision and training.

Responsibilities

The role oversees client interactions ensuring high quality customer service, assists with onboarding and directly develops high caliber staff, provides back‑up support at lower levels while managing high‑level responsibilities, uses technology to support operations, handles and prioritizes multiple competing assignments, and maintains confidentiality of all information and data.

Qualifications

• At least 18 years of age.
• Serves as key point of client contact to ensure high quality customer service.
• Assists with onboarding and directly develops high caliber staff.
• Willing to fill in at lower levels when necessary while managing high‑level responsibilities.
• Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.
• Successfully handles and prioritizes multiple competing assignments and effectively manages deadlines.
• Maintains confidentiality of all information and data.

Education and Experience

• Associate’s Degree.
• Three years of responsible experience in the security industry and/or business management.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Benefits

• Base salary of $68,000.00 to $70,000.00 per year.
• Medical, dental, vision, and life insurance.
• Voluntary disability insurance.
• Employee assistance program.
• Securitas Saves discount program.
• Retirement plan (401 K).
• 10 accrued vacation days.
• 4 floating holidays.
• 6 sick days.
• Paid holidays.
• Paid time away from work.

Company Website: https://www.securitasinc.com

EOE M/F/Vet/Disabilities. “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”