Assistant Account Manager

Securitas Security Services USA, Inc.; Charlotte (NC); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental

Company-paid life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. in Charlotte, NC seeks an Assistant Account Manager to lead client accounts and security operations. You will oversee staffing, scheduling, training, and supervision of personnel while driving client relationships and implementing service improvements.

The role emphasizes delivering exceptional service, compliance, and opportunities for growth in a dynamic security environment based in Charlotte.

Qualifications

• Must be at least 18 years old.
• Associate degree required.
• 3 years of responsible experience in the security industry and/or business management.
• Equivalent combination of education and experience may be considered.
• Additional relevant experience can substitute for required education per company policy.

Responsibilities

• Oversee security operations for assigned client accounts, ensuring service delivery and compliance.
• Manage staffing, scheduling, training, and supervision of security personnel.
• Drive client relationship management and identify service improvements.
• Support opportunities for business growth and ensure adherence to site procedures.

Skills

Customer service

Multitasking

Communication

Organization

Tech savvy

Education

Associate Degree

Job description

Securitas Security Services USA, Inc.

Position Title: Assistant Account Manager

Location: Charlotte, North Carolina (NC)

Securitas USA: Your Opportunity to Lead and Create:

At Securitas, we recognize that authentic leadership means more than just overseeing operations; it is about setting a vision, inspiring, and making a tangible impact. We are seeking an Assistant Account Manager based out of Charlotte, North Carolina (NC). This is more than a job; This is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.

Why Securitas? Making the World a Safer Place

Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. Being an essential part of a team that prioritizes integrity, vigilance, and helpfulness. As a member of our Team, you will truly make a difference on the communities we serve. We would love to speak with you if you are interested in taking on this significant and fulfilling position and help advance the culture that is driven by performance and centered around execution, purpose, and belonging. Join us on our mission of making the world a safer place.

About Securitas

• Our Values: Integrity, Vigilance and Helpfulness
• Our Team: 340,000+ skilled employees
• Established: Securitas AB (1934) – Helsingborg, Sweden
• Industry: Providing global and specialized services (6 Pillars)

Summary

Oversees security operations for assigned client accounts, ensuring exceptional service delivery, issue resolution, and operational excellence. Manages staffing, scheduling, training, and supervision of security personnel while driving client relationship management, service enhancements, business growth opportunities, and compliance with site-specific procedures and post orders.

Benefits

Based on experience, Securitas will offer a salary of $58,000.00 - $62,213.00/Annually in addition to a full benefit package that includes:

• Medical Insurance
• Life insurance
• Dental
• Vision
• 5 PTO
• 401K

Position Qualifications

• Serves key point of client contact to ensure high quality customer service.
• Willing to fill in at lower levels when necessary while managing high-level responsibilities.
• Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Education/Experience

• At least 18 years of age.
• Associate Degree.
• 3 years of responsible experience in the security industry and/or business management.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Company Website: https://www.securitasinc.com

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.