Asset Protection Specialist: Shrinkage & Safety

Nordstrom; Skokie (IL); Presencial; USD 34.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Vision/Dental/Life/Disability

Merchandise Discount and EAP Resources

401k and PTO

Descripción de la vacante

Nordstrom in Skokie, IL seeks an Asset Protection Agent to protect people, spaces and products, partner with ERT, and deter theft. The role emphasizes investigative work, compliance with policy, and collaboration with store leadership.

The successful candidate will engage in security audits, maintain confidentiality, and participate in emergency response training, including First Aid, while supporting cross-functional partnerships with local law enforcement.

Formación

• Ability to make, and be accountable for, decisions in a fast-paced environment.
• Clear, concise verbal and written communication skills.
• Good interpersonal and communication abilities.
• Maintain a high level of confidentiality.
• Calm demeanor when addressing safety issues or aggressive behavior.
• Accountability, initiative and ownership.
• Ability to work a flexible schedule based on business needs.
• Meet state and local licensing requirements.
• Experience in investigative, asset protection and security procedures (preferred).

Responsabilidades

• Resolve theft using sound judgment and perform quality apprehensions in high shrinkage areas following policy and AP guidance.
• Identify theft trends via technology, reporting and surveillance.
• Drive shrinkage reduction by implementing action plans and merchandise protection standards.
• Identify, escalate, and support internal theft investigations via exception reporting and surveillance systems.
• Investigate internal theft by gathering evidence and partnering with AP leadership and investigations teams.
• Use video systems to monitor theft activity and support investigations.
• Leverage RFID data to view merchandise movement and aid investigations with inaccuracies.
• Maintain safety and security of customers and employees, escalate and report incidents including medical emergencies.
• Lead security audits and shrinkage awareness training within the store.
• Serve on the store Emergency Response Team and participate in training (First Aid).
• Prepare prompt reports for high-profile incidents and investigations; testify in court when summoned.
• Build cross-functional partnerships with store leaders, neighboring retailers, and local law enforcement.

Conocimientos

Decision making

Communication

Confidentiality

Calm demeanor

Ownership

Flexible schedule

Licensing knowledge

Investigative experience

Herramientas

Surveillance systems

RFID data

Descripción del empleo

Nordstrom in Skokie, IL seeks an Asset Protection Agent to protect people, spaces and products, partner with ERT, and deter theft. The role emphasizes investigative work, compliance with policy, and collaboration with store leadership.

The successful candidate will engage in security audits, maintain confidentiality, and participate in emergency response training, including First Aid, while supporting cross-functional partnerships with local law enforcement.