Asset Protection & Safety Specialist

Nordstrom, Inc.; Los Angeles (CA); Sur place; USD 37 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical/Vision

Retirement and PTO

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

Résumé du poste

Nordstrom, Inc. is seeking an Asset Protection professional in the Los Angeles area to help keep customers, teams and brands safe.

You will partner with the store Emergency Response Team to prepare for, respond to, and recover from emergencies while reducing shrinkage and protecting merchandise. Responsibilities include investigating theft, analyzing trends, using surveillance and RFID data, and producing clear incident reports.

Qualifications

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon

Responsabilités

• Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
• Identify, elevate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.
• Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
• Use video systems to monitor theft activity and support investigations.
• Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.
• Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.
• Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.
• Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.
• Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.
• Testify in court when summoned for criminal and/or civil cases.
• Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.

Connaissances

Decision making

Communication

Confidentiality

Calm demeanor

Flexible schedule

Investigative experience

Outils

Video surveillance systems

RFID data

Description du poste

Nordstrom, Inc. is seeking an Asset Protection professional in the Los Angeles area to help keep customers, teams and brands safe.

You will partner with the store Emergency Response Team to prepare for, respond to, and recover from emergencies while reducing shrinkage and protecting merchandise. Responsibilities include investigating theft, analyzing trends, using surveillance and RFID data, and producing clear incident reports.