Asset Protection Investigator & Safety Coach

Old Navy; Los Angeles (CA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Discount on brand apparel

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Health insurance

Job summary

Old Navy is seeking an Asset Protection Coordinator to execute safety and shortage reduction across stores. You will investigate theft, use surveillance and data analysis, and partner with store leadership to reduce losses while protecting people and assets.

You will train store teams on safety protocols, incident reporting, and collaborate with law enforcement to build and prosecute cases. This role supports compliance and a culture of safety across the Old Navy family.

Qualifications

• Strong investigative and analytical skills are required.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Skills

Investigative skills

Analytical thinking

Training store teams

Surveillance systems

Data analysis

Communication

Time management

Tools

Surveillance systems

Reporting tools

Job description

Old Navy is seeking an Asset Protection Coordinator to execute safety and shortage reduction across stores. You will investigate theft, use surveillance and data analysis, and partner with store leadership to reduce losses while protecting people and assets.

You will train store teams on safety protocols, incident reporting, and collaborate with law enforcement to build and prosecute cases. This role supports compliance and a culture of safety across the Old Navy family.