Asset Protection Specialist - Investigations & Training

Old Navy; Stamford (CT); On-site; USD 57,308,000 - 70,627,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking an Asset Protection Coordinator to execute safety and shortage reduction strategies across stores. You will investigate theft, train teams, and collaborate with law enforcement to protect people and products across our family of brands.

You’ll perform audits, identify shortage risks, and help stores respond to safety incidents, while contributing to a culture of accountability and inclusion.

Qualifications

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Skills

Investigation

Training

Law enforcement liaison

Surveillance systems

Reporting tools

Tools

Reporting tools

Job description

Old Navy is seeking an Asset Protection Coordinator to execute safety and shortage reduction strategies across stores. You will investigate theft, train teams, and collaborate with law enforcement to protect people and products across our family of brands.

You’ll perform audits, identify shortage risks, and help stores respond to safety incidents, while contributing to a culture of accountability and inclusion.