Asset Protection Coordinator: Investigations & Training

Old Navy; Boston (MA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health/vision/dental insurance

Job summary

Old Navy is seeking an Asset Protection Coordinator in Boston to lead safety and shortage-reduction efforts across stores. You will investigate theft, partner with leadership to prevent losses, and train teams on security protocols to protect people and products.

Join a fast-paced retail environment focused on safety, compliance, and inclusive practices across The Gap Inc. brands. Strong communication and collaboration with law enforcement are essential in this role.

Qualifications

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Skills

Investigative skills

Analytical skills

Training ability

Law enforcement experience

Surveillance systems

Communication

Time management

Tools

Reporting tools

Job description

Old Navy is seeking an Asset Protection Coordinator in Boston to lead safety and shortage-reduction efforts across stores. You will investigate theft, partner with leadership to prevent losses, and train teams on security protocols to protect people and products.

Join a fast-paced retail environment focused on safety, compliance, and inclusive practices across The Gap Inc. brands. Strong communication and collaboration with law enforcement are essential in this role.