Asset Protection Investigator & Trainer

Old Navy; Columbus (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Merchandise discount 50%

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health, dental, vision, life insurance

See more benefits

Job summary

Old Navy is seeking an Asset Protection Coordinator to drive safety and shortage reduction across one or more stores in the Columbus area. You will investigate theft, train teams, and collaborate with law enforcement to protect people and products.

You will lead investigations using surveillance and data tools, identify risks with leadership, and perform security audits to ensure policy compliance. This role supports emergency response and helps shape prevention strategies across the brand.

Qualifications

• Strong investigative and analytical abilities.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Skills

Investigative skills

Analytical skills

Training store teams

Communication

Surveillance experience

Tools

Surveillance systems

Data analysis tools

Case management tools

Job description

Old Navy is seeking an Asset Protection Coordinator to drive safety and shortage reduction across one or more stores in the Columbus area. You will investigate theft, train teams, and collaborate with law enforcement to protect people and products.

You will lead investigations using surveillance and data tools, identify risks with leadership, and perform security audits to ensure policy compliance. This role supports emergency response and helps shape prevention strategies across the brand.