Asset Protection Investigator - Safeguard Retail & Investigate

JCPenney; Denton (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Job summary

JCPenney in Denton, TX seeks an Asset Protection professional to detect theft, conduct investigations, and report incidents per policy. The role includes travel to stores as needed and conducting external interviews with suspected individuals.

The position collaborates with store leadership to communicate shrinkage topics, supports safety initiatives, maintains evidence logs, and may participate in court hearings. A strong compliance mindset is essential.

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience
• High School diploma or equivalent; AA/BA/BS in Criminal Justice or Business Management preferred
• Must be age 18+

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects evidence using CCTV and floor observations
• Executes required investigation routines to identify theft and resolves incidents with proper documentation
• Conducts external interviews with customers and contractors suspected of theft
• Reports suspected fraud and policy infractions to AP and store leadership
• Creates and manages records for apprehension reports, witness statements, and disposition of recovered merchandise
• Collects evidence and/or monitors associate activity as needed for investigations
• Proactively identifies potential theft and fraud through observation and reports
• Investigates suspicious behavior and documents findings
• Attends court hearings and maintains relationships with local law enforcement
• Travels to stores as necessary
• Analyzes intelligence on individuals and booster groups involved in theft
• Supports a safety culture and assists with safety topics in morning meetings
• Walks the store to identify hazards and takes corrective action where needed
• Provides emergency or critical incident response and assists with investigations
• Coaches associates on keeping work areas safe and free of hazards
• Supports stores during critical incidents and disruptions
• Consistently meets performance standards for service, productivity, and attendance

Skills

Retail experience

Asset Protection

Security

Leadership

Education

High School diploma

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney in Denton, TX seeks an Asset Protection professional to detect theft, conduct investigations, and report incidents per policy. The role includes travel to stores as needed and conducting external interviews with suspected individuals.

The position collaborates with store leadership to communicate shrinkage topics, supports safety initiatives, maintains evidence logs, and may participate in court hearings. A strong compliance mindset is essential.