Asset Protection Investigator — Retail Security & Safety

JCPenney; Wayne (NJ); On-site; USD 25,485 - 31,863; Full time

Benefits offered by this job

Associate discount

Competitive benefits package including

Medical/dental/vision

Term life insurance

401(k) with Company match

Paid vacation/holidays

Job summary

JCPenney in Wayne, NJ is seeking an Asset Protection professional to observe activities, detect theft, and document investigations across stores. You will interview customers and contractors, report fraud, and coordinate with AP leadership to resolve incidents.

This role requires 1+ years in retail or security and a high school diploma; advanced degrees are preferred. Travel to stores as needed and competitive benefits plus associate discount are offered.

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and infractions of company policy to AP and/or Store leadership.
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.
• Based on direction from Asset Protection leadership, collects evidence and/or monitors associate activity as needed regarding internal investigations.

Skills

Retail experience

Asset Protection/Security

Leadership experience

Education

High School diploma or equivalent

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney in Wayne, NJ is seeking an Asset Protection professional to observe activities, detect theft, and document investigations across stores. You will interview customers and contractors, report fraud, and coordinate with AP leadership to resolve incidents.

This role requires 1+ years in retail or security and a high school diploma; advanced degrees are preferred. Travel to stores as needed and competitive benefits plus associate discount are offered.