Asset Protection Investigator

JCPenney; Waco (TX); On-site; USD 19,975 - 24,975; Full time

Benefits offered by this job

Associate discount on JCPenney merch

Medical/Dental/Vision insurance

Term life insurance

Paid vacation/holidays

401(k) with Company match

Job summary

JCPenney is seeking an Asset Protection Shrink professional to observe activities, detect theft, and collect evidence in partnership with store leadership.

You will conduct interviews, document investigations, and report incidents of fraud to AP and leadership, while traveling to multiple stores as needed. A High School diploma or equivalent is required, with preferred Criminal Justice or Business degree and 1+ years of related experience.

Qualifications

• 1+ years retail or Asset Protection experience preferred.
• High School diploma or equivalent; degree preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity and documents evidence.
• Executes investigation routines to identify and resolve theft and documents stages.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and Store leadership.
• Creates records for apprehensions, witness statements, and disposition of merchandise.
• Collects evidence and monitors associate activity for investigations; may serve as interview witness.
• Identifies potential theft acts by observing activity and referrals.
• Investigates suspicious behavior and maintains related files; attends court hearings as needed.
• Travels to stores as necessary and maintains relationships with local law enforcement.
• Analyzes intelligence on individuals and booster groups involved in theft.

Skills

Retail experience

Asset Protection

Leadership

Customer service

Education

High School diploma

Criminal Justice or Business degree preferred

Job description

JCPenney is seeking an Asset Protection Shrink professional to observe activities, detect theft, and collect evidence in partnership with store leadership.

You will conduct interviews, document investigations, and report incidents of fraud to AP and leadership, while traveling to multiple stores as needed. A High School diploma or equivalent is required, with preferred Criminal Justice or Business degree and 1+ years of related experience.