Asset Protection Associate (Part-Time)

JD Sports NA; San Antonio (TX); On-site; USD 15,000 - 18,000; Full time

Job summary

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

This role in San Antonio, TX focuses on preventing theft, maintaining floor awareness, and reporting suspicious activity while ensuring customer service remains positive.

Qualifications

• Positive customer service skills for interaction with store personnel and customers.
• Ability to communicate verbally and in writing at all levels of the organization.
• Attention to detail, time management and ability to multi-task.
• Must stand entire shift; no sitting during observations.

Responsibilities

• Maintain floor awareness and observe behavior indicators of theft.
• Report suspicious behavior to managers.
• Ensure personal belongings are checked before leaving the store.
• Thank customers and invite return visits.
• Confront customers concealing merchandise when required.
• Provide police with detailed information on stolen merchandise.
• Protect assets and financial information through internal controls and reporting.

Skills

Customer service

Communication

Attention to detail

Stand for long hours

Job description

HB: 01373 San Antonio, Texas (Lone Oak Shopping Center)

R301US Hibbett Retail, Inc.

Hourly: $11.75 - $11.75

Job Title: Asset Protection Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled