Asset Protection Associate (Full-Time)

JD Sports NA; Vallejo (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Hibbett Retail, Inc. in Vallejo, CA, is seeking an Asset Protection Associate. The role focuses on store loss prevention with high visibility and emphasis on integrity and attention to detail.

The position reports to the Store Manager and operates in an hourly, non-exempt capacity. Responsibilities include monitoring floor activity, communicating concerns to management, and assisting in safeguarding merchandise and store assets while providing excellent customer service.

Qualifications

• Positive customer service skills used with store personnel and customers.
• Demonstrated ability to communicate verbally and in writing at all levels.
• Attention to detail, time management, and ability to multi-task.
• Required to stand throughout the shift, no sitting during observed schedule.

Responsibilities

• Maintain floor awareness and observe behavior indicating possible theft.
• Communicate suspicious behavior to managers.
• Ensure associates' personal belongings are checked prior to leaving the store.
• Thank customers and invite them back as they exit the store.
• Be prepared to stop and confront customers who conceal merchandise.
• Provide detailed information to police for stolen merchandise when needed.
• Protect company assets and financial information by enforcing internal controls and reporting fraud risk.

Skills

Customer service

Verbal/written communication

Attention to detail

Stand for long shifts

Job description

HB: 01478 Vallejo, California (Gateway Plaza)

R301US Hibbett Retail, Inc.

Hourly: $19.00 - $19.00

Job Title: Asset Protection Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled