Asset Protection Associate (Full-Time)

Hibbett; Richmond (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

Hibbett Retail, Inc. seeks an Asset Protection Associate in a fast-paced retail setting. This hourly role values integrity, strong attention to detail, and a proactive approach to loss prevention. The position pays $18.77–$20.75 per hour and is non-exempt.

The Asset Protection Associate will monitor floor activity, report suspicious behavior, and collaborate with management to safeguard assets and assist customers. This role requires standing throughout shifts.

Qualifications

• Strong customer service skills.
• Clear verbal and written communication.
• Attention to detail and multitasking.
• Must be able to stand the entire shift.

Responsibilities

• Maintain floor awareness and observe behavior indicating theft.
• Communicate suspicious behavior to managers.
• Assist managers in checking associates' personal belongings before leaving.
• Thank customers and invite them back.
• Be prepared to stop and confront customers observed concealing merchandise.
• Provide detailed information to police of stolen merchandise.
• Protect assets and report potential fraud risks to management.

Skills

Customer service

Communication

Attention to detail

Time management

Standing for shift

Job description

HB: 01479 Richmond, California (Hilltop Plaza)

R301US Hibbett Retail, Inc.

Hourly:

$18.77 - $20.75

Job Title: Asset Protection Associate

Department: Retail

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

• No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled

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