Asset Protection Associate (Full-Time)

Hibbett; California (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Hibbett I City Gear is seeking an Asset Protection Associate in Vallejo, CA. This hourly role focuses on loss prevention, maintaining store security, and delivering strong customer service with a detail-oriented approach.

The position requires standing for the full shift and working under the Store Manager's supervision, with emphasis on preventing theft and protecting company assets while ensuring excellent service to customers.

Qualifications

• Positive customer service skills to interact with store personnel and customers.
• Ability to communicate verbally and in writing across all levels of the organization.
• Great attention to detail, time management, and multi-tasking ability.

Responsibilities

• Maintain floor awareness by observing behavior and body language indicating potential theft.
• Communicate suspicious behavior to managers.
• Ensure associates' personal belongings are checked prior to leaving the store.
• Thank customers for their business and invite them back.
• Be prepared to stop and confront customers observed concealing merchandise.
• Provide detailed information to police about stolen merchandise.
• Protect assets and information by ensuring internal controls and informing management of fraud risk.

Skills

Customer service

Verbal & written communication

Attention to detail

Standing endurance

Job description

HB: 01478 Vallejo, California (Gateway Plaza)

R301US Hibbett Retail, Inc.

Hourly

$19.00 - $19.00

Job Title

Asset Protection Associate

Department

Operations

FLSA Status

Non-Exempt

Reports To

Store Manager

Summary

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

Essential Duties And Responsibilities

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

No supervisory responsibilities

Qualifications

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled