Asset Protection Associate (Part-Time)

JD Sports NA; Memphis (TN); On-site; USD 13,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Memphis, TN, seeks an Asset Protection Associate to join our Operations team. This hourly, non-exempt role focuses on loss prevention, floor awareness, and protecting assets while delivering attentive customer service.

You will work with store managers to deter theft, report suspicious activity, and help ensure safety and compliance. The position requires standing during shifts and strong attention to detail.

Qualifications

• Positive customer service skills used when interacting with store personnel and customers.
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally.
• Attention to detail, time management and ability to multi-task.
• Required to stand their whole shift, no sitting down on the observe scheduled.

Responsibilities

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Communication skills

Attention to detail

Time management

Multi-tasking

Standing for long shifts

Job description

HB: 01333 Memphis, Tennessee (Raleigh Springs Marketplace)

R301US Hibbett Retail, Inc.

Hourly: $11.50 - $11.50

Job Title: Asset Protection Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled