Asset Protection Associate- Full Time

JD Sports NA; Charlotte (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett I City Gear seeks individuals with integrity to fill positions in store loss prevention. The Asset Protection Associate is a highly visible role; the ideal candidate must maintain a positive attitude and pay close attention to details.

Responsibilities include maintaining floor awareness to detect theft indicators, reporting suspicious behavior, and assisting with asset protection procedures while ensuring customer safety and satisfaction at the Charlotte, North Carolina location.

Qualifications

• Positive customer service skills used when interacting with store personnel and customers.
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization.
• Attention to detail, time management and ability to multi-task.
• Must be able to stand during the entire shift.

Responsibilities

• Maintain floor awareness and observe behavior indicating possible theft.
• Communicate any suspicious behavior to managers.
• Ensure personal belongings of associates are checked prior to leaving the store (as applicable).
• Thank customers for their business as they leave and invite them back.
• Be prepared to stop and confront customers observed concealing merchandise.
• Provide detailed information to police of anyone who has stolen merchandise.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

HB: 01278 Charlotte, North Carolina (Eastway Square)

R301US Hibbett Retail, Inc.

Hourly: $12.00 - $12.00

Job Title: Asset Protection Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled
• Hibbett's Privacy Policy
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