Asset Protection Associate- Full Time

Hibbett, Inc.; Charlotte (NC); On-site; USD 15,000 - 18,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Asset Protection Associate at our Charlotte-area location. The role focuses on loss prevention with high visibility and requires strong attention to detail and integrity. Reports to Store Manager and works in the Operations department.

The position is non-exempt and paid hourly. Reliability, clear communication, and a proactive approach to preventing theft are essential to success in this role.

Qualifications

• Customer service experience is an asset.
• Strong verbal and written communication skills.
• Detail-oriented with good time management.
• Ability to stand for the full shift.

Responsibilities

• Maintain floor awareness and observe behavior for theft indicators.
• Communicate suspicions to managers.
• Ensure associates' personal belongings are checked before leaving the store.
• Thank customers and invite them back.
• Be prepared to stop and confront customers concealing merchandise.
• Provide information to police for theft incidents.
• Protect assets and report potential fraud risk to management.

Skills

Positive customer service

Verbal & written communication

Attention to detail

Standing for shift

Job description

HB: 01278 Charlotte, North Carolina (Eastway Square)

R301US Hibbett Retail, Inc.

Hourly:

$11.00 - $13.00

Job Title: Asset Protection Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

Hibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
• Communicate any suspicious behavior to the managers.
• Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
• Thank customers for their business as they leave the store and invite them back.
• Be prepared to stop and confront any customers that have been observed concealing merchandise.
• Provide detailed information to police of anyone that has stolen merchandise.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• Positive customer service skills that will be used when interacting with store personnel and customers
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Attention to detail, time management and ability to multi-task
• Required to stand their whole shift, no sitting down on the observe scheduled