Asset Management Specialist

Wellmark-Blue-Cross-and-Blue-Shiel; Des Moines (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Wellmark Blue Cross Blue Shield in Des Moines, IA seeks an Asset Management Specialist to process and track daily hardware and software requests, ensuring licensing compliance and accurate data entry. You will oversee work orders, collaborate with internal teams, and support asset allocations with a focus on accuracy and efficiency.

The role requires 2+ years in IT asset management or related areas, strong communication, and the ability to translate technical details for non-technical audiences.

Qualifications

• Required: High school diploma or GED.
• Minimum 2 years experience in IT asset management, software licensing, help desk, servers, desktops, or software development.
• Ability to translate technical specs to non-technical documents.
• Understanding of cloud and SaaS environments.
• Strong interpersonal and communication skills with stakeholders.
• Effective planning, time management, and organization; adaptable to changing priorities.

Responsibilities

• Review and process software-related work orders following procedures and ensure data integrity in asset management repositories.
• Review and process hardware-related work orders for virtual and physical hardware; ensure licensing compliance.
• Collaborate with technology teams and business units to track and monitor software and hardware assets; validate location information.
• Monitor system logs and address concerns with team members.
• Review software titles not on a regular review schedule; coordinate audits as needed.
• Maintain and update asset management and change management databases.
• Assist in license reviews, renewals, and reclaim processes; back up team members.
• Perform other duties as assigned.

Skills

IT asset management

Software licensing

Cloud and SaaS environments

Stakeholder communication

Data input and records maintenance

Education

Bachelor's degree in Computer Science / MIS / Business

CHAMP certification

CSAM certification

Tools

ITSM tools

Job description

We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation.

Job Description

The Asset Management Specialist will be responsible for processing and tracking daily hardware and software requests, while maintaining compliance with applicable licensing terms and conditions, and company policies. Will assist with maintaining asset management systems through timely and accurate input of data, as well as overseeing work orders while collaborating with other internal teams to ensure timely completion of requests and asset allocations.

Qualifications

Required:

• High school diploma or GED.
• Minimum 2 years experience of technical exposure in one or more of the following or internship: IT asset management, software licensing, help desk, servers, desktops, or software development.
• Demonstrated ability to translate technical specifications to non-technical documents.
• Demonstrated understanding of cloud and SaaS environments.
• Strong interpersonal skills with the ability to communicate and cultivate relationships with internal and external stakeholders. Ability to give and take feedback in a constructive manner, and to foster cooperation and collaboration across teams. Effective communication skills, both verbal and written, with the capability to gather data and develop and effectively communicate solutions.
• Effective planning, time management, prioritization, and organization skills. Flexible and adaptable with changing priorities.

Preferred:

• Certified Hardware Asset Management Professional (CHAMP) International Association of Information Technology Asset Managers.
• Certified Software Asset Manager (CSAM) International Association of Information Technology Asset Managers IAITAM.
• Bachelor’s degree in computer science, management information systems, or business.
• Prior experience in IT Asset Management.
• Prior experience with software licensing.
• Prior experience interpreting contracts.
• Prior experience in a Citrix environment .

Additional Information

Job Responsibilities

• a.Review and process all software related work orders following documented procedures, and ensure compliance and data integrity with records maintained in the software asset management repository and/or the change management database.
• b.Review and process all hardware related work orders, for both virtual and physical hardware.Follow documented procedures and ensure compliance with applicable licensing terms and conditions.
• c.Develop relationships and work effectively with appropriate technology teams and business units to manage the tracking and monitoring of software and hardware.Be an asset management resource and work with facilities and desktop to validate hardware location information and ensure changes are made to the system.
• d. Monitor appropriate system logs and work with appropriate team members to address concerns.
• e.Work with appropriate team members to review software titles that are not under a regular review schedule.
• f.Complete processes and procedures related to maintaining and managing the asset management and change management database.
• g.Assist in coordinating user software audits for software titles both in Wellmark’s environment (including cloud environments) as well as provided via SaaS. Will work under the guidance or direction of asset management peers.
• h. As needed, assist in functions related to license reviews, renewals, and license reclamations.
• i. Serve as a back up to other asset management team members as needed.
• j. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [emailprotected]

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.

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