Asset Management Analyst

CyberX Info System; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

CyberX Info System is seeking a Mobile Asset Analyst in New York to manage mobile device inventory, procurement, and lifecycle processes. You will ensure devices are deployed, maintained, and retired per policy and security standards.

The role requires hands-on experience with IT asset management, familiarity with iOS/Android ecosystems, and strong communication to guide end users and document procedures.

Qualifications

• 2–3 years of experience in mobile device management or IT asset management.
• Knowledge of iOS and Android platforms and lifecycle practices.
• Proficiency with ServiceNow or similar ITSM platforms with asset modules.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication; ability to document procedures.
• Understanding of IT security and data protection compliance.

Responsibilities

• Manage mobile device inventory and procurement.
• Oversee device lifecycle: deployment, maintenance, retirement.
• Ensure compliance with organizational policies and security standards.
• Coordinate with end users and IT teams to fulfill requests.
• Maintain accurate records using IT asset management tools.

Skills

Mobile device management

IT asset management

Device lifecycle management

ServiceNow

Strong organization

Communication skills

IT security principles

Data protection compliance

Documentation & end-user guidance

Education

High school diploma or GED

Tools

ServiceNow ITSM

Job description

The Mobile Asset Analyst is responsible for managing the MTA's mobile device inventory, lifecycle management, procurement, and support. This role requires strong organizational skills, technical knowledge of mobile platforms, and the ability to work effectively with ServiceNow and related IT asset management tools. The Mobile Asset Analyst ensures mobile devices are tracked, deployed, maintained, and retired in accordance with organizational policies and security standards.

QUALIFICATIONS

• High school diploma or equivalent (GED); or equivalent combination of education and experience.
• 2-3 years of experience in mobile device management, IT asset management, or related technical field.
• Knowledge of iOS and Android platforms and device lifecycle management best practices.
• Proficiency with ServiceNow or similar IT Service Management (ITSM) platforms, particularly asset management modules.
• Strong organizational and multitasking abilities; ability to manage multiple device deployments and requests simultaneously.
• Excellent written and verbal communication skills; ability to document procedures and provide clear technical guidance to end users.
• Understanding of IT security principles and data protection compliance requirements.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods while working at a computer.
• Ability to lift and carry mobile devices and equipment weighing up to 20 pounds.
• Ability to communicate effectively via phone, email, and video conferencing.