Information Technology Analyst

Medasource; Plainfield (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

On-site role

Training and professional development

Job summary

Medasource is seeking an IT Asset Management Analyst to oversee asset records, lifecycle administration, and ticket queue management. You will support audits and inventory control while ensuring data security and governance standards are followed.

The role emphasizes attention to detail and compliance with asset management processes. On-site work is required with opportunities for professional development and growth within the Asset Management field.

Qualifications

• High school diploma or GED.
• Experience with ServiceNow and familiarity with HamPro.
• Understanding of IT asset management processes.
• Proficiency with Microsoft Office, especially Excel.
• Strong organizational, communication, and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Knowledge of data security, confidentiality, and chain-of-custody procedures.

Responsibilities

• Manage and update IT asset records throughout the asset lifecycle.
• Monitor and resolve assigned ServiceNow tickets.
• Track inventory movements, shipments, and asset status changes.
• Support audits, inventory reconciliation, and compliance initiatives.
• Coordinate hard drive decommissioning and maintain required documentation.
• Ensure adherence to asset management, security, and information governance policies.
• Maintain accurate records and protect sensitive asset information.
• Support process improvement efforts and departmental objectives.
• Assist with receiving, shipping, and moving IT equipment as needed.

Skills

Organizational skills

Communication skills

Problem-solving

Team collaboration

Data security awareness

Education

High school diploma or GED

ITIL 4 Foundation Certification

Tools

ServiceNow

HamPro

Microsoft Excel

Microsoft Office

Job description

We are seeking an IT Asset Management Analyst to support the tracking, management, and lifecycle administration of IT assets. This role is responsible for maintaining asset records, supporting inventory and audit activities, managing ticket queues, and ensuring compliance with asset management and data security standards. The ideal candidate has experience with ServiceNow, familiarity with HamPro, and a strong attention to detail with a desire to grow within the Asset Management field.

Qualifications

Required

• High school diploma or GED
• Experience with ServiceNow and familiarity with HamPro
• Understanding of IT asset management processes
• Proficiency with Microsoft Office, especially Excel
• Strong organizational, communication, and problem-solving skills
• Ability to work collaboratively in a team environment
• Knowledge of data security, confidentiality, and chain-of-custody procedures

Preferred

• ITIL 4 Foundation Certification

Responsibilities

• Manage and update IT asset records throughout the asset lifecycle.
• Monitor and resolve assigned ServiceNow tickets.
• Track inventory movements, shipments, and asset status changes.
• Support audits, inventory reconciliation, and compliance initiatives.
• Coordinate hard drive decommissioning and maintain required documentation.
• Ensure adherence to asset management, security, and information governance policies.
• Maintain accurate records and protect sensitive asset information.
• Support process improvement efforts and departmental objectives.
• Assist with receiving, shipping, and moving IT equipment as needed.

Additional Information

• On-site role
• Ability to lift and move equipment up to 50 pounds
• Business casual/professional environment
• Occasional overtime and weekend work may be required
• Training and professional development opportunities provided
• Limited travel may be required based on business needs

This is a great opportunity for a motivated IT professional looking to build expertise in IT Asset Management while supporting critical technology operations and compliance efforts.