Aspiring Case Manager: Training & Rotations

Morgan & Morgan, P.A.; Knoxville (TN); On-site; USD 23,000 - 32,000; Full time

Job summary

Morgan & Morgan, P.A. in Knoxville is seeking a floater support role to train and assist several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

The role focuses on shadowing Case Managers, ordering medical records, drafting demands, and coordinating settlements. Remote/hybrid work is not available; it is a full-time opportunity with a comprehensive benefits package.

Qualifications

• 1–2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization

Responsibilities

• Shadow Case Managers
• Order medical records from providers
• Prepare comprehensive demands and assemble support for submission to carries
• Investigate the nature and facts of cases
• Learn to negotiate deductions of outstanding medical balances with providers
• Prepare documents and correspondence necessary to reach a settlement in each case
• Performs other related duties as assigned to meet the needs of the business

Skills

Administrative support

Attention to detail

Written and verbal communication

Multitask and prioritize

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Morgan & Morgan, P.A. in Knoxville is seeking a floater support role to train and assist several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

The role focuses on shadowing Case Managers, ordering medical records, drafting demands, and coordinating settlements. Remote/hybrid work is not available; it is a full-time opportunity with a comprehensive benefits package.