Aspiring Branch Leader: Loans, Service & Growth

LendDirect Corp.; Bartlesville (OK); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(K) with company match

Employee Assistance Program

Emergency Relief Fund

Diversity and Inclusion Council

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance is seeking an Assistant Branch Manager in Bartlesville, OK to lead daily operations and deliver exceptional customer service. You will drive branch growth, oversee loan processes, and coach a team in a dynamic retail lending environment.

This role offers a competitive base salary with full-time hours, benefits starting day one, and opportunities for career advancement within the Attain Finance family and its brands.

Qualifications

• Community impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
• Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
• Address Delinquency: Proactively manage delinquent accounts with urgency.
• Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
• Develop Your Team: You're not just a manager—you're a coach, mentor, and career developer.
• Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
• Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Skills

Leadership

Customer service

Team development

Community impact

Education

High School diploma or equivalent; associate/bachelor’s degree a plus

Job description

Heights Finance is seeking an Assistant Branch Manager in Bartlesville, OK to lead daily operations and deliver exceptional customer service. You will drive branch growth, oversee loan processes, and coach a team in a dynamic retail lending environment.

This role offers a competitive base salary with full-time hours, benefits starting day one, and opportunities for career advancement within the Attain Finance family and its brands.