Assistant Branch Manager: Grow Sales & Service

AttainFinance; DeSoto (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Employee Assistance Program

Tuition Reimbursement

Leadership Development

Job summary

Heights Finance in DeSoto, TX is seeking an Assistant Branch Manager to deliver exceptional service and drive loan sales while building lasting customer relationships. This role offers growth opportunities within the Attain Finance family.

You'll participate in a hands-on training program, follow regulatory guidelines, and collaborate with a team to achieve goals. Excellent communication and adaptability are essential.

Qualifications

• Customer focus: provide top-tier service in every interaction.
• Sales mindset: promote products and services that meet customer needs.
• Strong communication: verbal and written with quick rapport.
• Problem-solving: think on your feet and offer creative solutions.
• Adaptability: learn new systems and processes in a dynamic environment.
• Team player: collaborate to contribute to team success.

Responsibilities

• Deliver Exceptional Service: guide new and existing customers through the loan process with care and professionalism.
• Drive Sales Growth: educate customers on financial products and upsell/cross-sell where appropriate.
• Engage Customers: manage inbound calls and make proactive outbound calls to attract business.
• Support Delinquency Management: work with customers on past-due accounts toward resolution.
• Learn and Grow: participate in hands-on training with mentoring.
• Ensure Compliance: follow regulatory guidelines and protect customer information.

Skills

Customer Service

Sales

Communication

Problem Solving

Adaptability

Team Player

Education

High School diploma or equivalent

Job description

Heights Finance in DeSoto, TX is seeking an Assistant Branch Manager to deliver exceptional service and drive loan sales while building lasting customer relationships. This role offers growth opportunities within the Attain Finance family.

You'll participate in a hands-on training program, follow regulatory guidelines, and collaborate with a team to achieve goals. Excellent communication and adaptability are essential.