Aspen Luxury Boutique Ops Lead

Audemars Piguet; Aspen (CO); On-site; USD 100,000 - 120,000; Full time

Job summary

Audemars Piguet in Aspen is seeking an Assistant Boutique Director to support the Boutique Director in daily operations, delivering exceptional client experiences and achieving business objectives. You will lead by example on the sales floor, coach the team, manage after-sales service, inventory, vendor coordination, and ensure brand standards are upheld while acting as the Director in their absence.

This role requires 3–5 years in luxury retail, strong CRM and client development, and

Qualifications

• CRM proficiency and relationship management experience.
• Proven leadership, coaching, onboarding and team development skills.
• Strong communication and client service orientation in luxury retail.

Responsibilities

• Support the Boutique Director in daily operations, boutique performance and KPIs while delivering an elevated luxury client experience.
• Lead on the sales floor, coach the team to achieve sales targets and business objectives.
• Demonstrate deep understanding of the brand heritage, values, and luxury service standards in all interactions.

Skills

CRM proficiency

Client development

Leadership

Brand storytelling

Job description

Audemars Piguet in Aspen is seeking an Assistant Boutique Director to support the Boutique Director in daily operations, delivering exceptional client experiences and achieving business objectives. You will lead by example on the sales floor, coach the team, manage after-sales service, inventory, vendor coordination, and ensure brand standards are upheld while acting as the Director in their absence.

This role requires 3–5 years in luxury retail, strong CRM and client development, and