ASL Field Installer & Training Specialist (VRS)

Sorenson-Communication

Cleveland (OH)

Sur place

USD 18 000 - 30 000

Temps partiel

Il y a 13 jours

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Résumé du poste

Sorenson Communications, LLC is seeking a Field Installer/Trainer in Cleveland, OH to perform VRS installations and provide hands-on training for customers. The role requires fluent ASL and strong technical skills to install Sorenson VRS equipment and educate users in ASL and English.

Travel to customer sites is a core part of the job, with 50-75% local travel and daily customer interactions. The position involves educating customers on SVRS features, coordinating with Sales/Outreach, and

Qualifications

  • Fluent in American Sign Language (ASL).
  • Extensive experience installing Sorenson VRS equipment and providing training.
  • Excellent computer skills and understanding of routers, hubs, and switches.
  • Willing to travel locally 50-75% and have reliable transportation.
  • Ability to educate customers on SVRS features and benefits.

Responsabilités

  • Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device.
  • Travel to customer homes and businesses to perform VRS training, service calls, and new installations of Sorenson equipment in their area.
  • Educate new and existing customers on how to use Sorenson SVRS features and benefits.
  • Participate in events with Sales/Outreach and Marketing to educate institutions, customers, and organizations on the benefits of Sorenson VRS.
  • Attend seminars and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents.

Connaissances

ASL fluency
VRS installation
Customer service
Travel readiness

Outils

VRS equipment

Description du poste

Sorenson Communications, LLC is seeking a Field Installer/Trainer in Cleveland, OH to perform VRS installations and provide hands-on training for customers. The role requires fluent ASL and strong technical skills to install Sorenson VRS equipment and educate users in ASL and English.

Travel to customer sites is a core part of the job, with 50-75% local travel and daily customer interactions. The position involves educating customers on SVRS features, coordinating with Sales/Outreach, and

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