ASL Field Installer & Trainer — VRS Tech & Training

Sorenson Communications, LLC; Ohio; On-site; USD 18,000 - 30,000; Part time

Job summary

Sorenson Communications, LLC offers Video Relay Service (VRS) and delivers onsite and remote interpreting services to Deaf and hearing individuals. This Field Installer/Trainer role focuses on educating customers, installing equipment, and traveling within the assigned area, with periodic travel and a strong emphasis on ASL proficiency.

The position requires fluent ASL, hands-on installation experience, and excellent communication skills.

Qualifications

• Fluent in American Sign Language (ASL) required.
• Experience installing Sorenson VRS equipment and providing customer service.
• Excellent written and ASL communication skills.

Responsibilities

• Educate customers on using Sorenson VRS devices and services.
• Travel to customer homes and businesses for VRS training, service calls, and installations.
• Educate customers on features and benefits of SVRS services and products.
• Participate in events with Sales/Outreach and Marketing to educate others about Sorenson VRS benefits.
• Attend seminars and training sessions with deaf constituents on Sorenson services.

Skills

ASL fluency

Customer service

Equipment installation

Travel to client sites

Networking basics

Written communication

Tools

VRS equipment

Routers

Switches

Job description

Sorenson Communications, LLC offers Video Relay Service (VRS) and delivers onsite and remote interpreting services to Deaf and hearing individuals. This Field Installer/Trainer role focuses on educating customers, installing equipment, and traveling within the assigned area, with periodic travel and a strong emphasis on ASL proficiency.

The position requires fluent ASL, hands-on installation experience, and excellent communication skills.